Terms of service
Terms of Service
Effective Date: 06/27/2025
1. Introduction
Welcome to Kitchen Elevè. These Terms of Service ("Terms") govern your access to and use of our website located at KitchenEleve.com and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
2. Eligibility
By using the Services, you represent and warrant that you are at least 18 years old, and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.
3. Accounts and Registration
3.1 Account Creation
To access certain features of the Services, you may be required to create an account. You agree to:
Provide true, accurate, current, and complete information during the registration process.
Maintain and promptly update your account information to keep it accurate and current.
3.2 Account Responsibilities
You are responsible for:
Maintaining the confidentiality of your account login credentials.
All activities that occur under your account.
Notifying us immediately of any unauthorized use of your account.
4. Orders and Payment
4.1 Product Availability
All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
4.2 Pricing
Prices for our products are subject to change without notice. We are not liable for any price changes, modifications, or discontinuance of products.
4.3 Payment Terms
Accepted Payment Methods: Visa, MasterCard, PayPal, Klarna, Shopify
Payment Processing: Payments are processed securely through Shopify Statements.
Billing Information: You agree to provide current, complete, and accurate billing information.
4.4 Order Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:
Product or service availability.
Errors in the description or price of the product.
Suspected fraudulent or unauthorized transactions.
5. Shipping and Delivery
5.1 Shipping Policy
Please refer to our Shipping Policy at kitcheneleve.com/shipping for information on our shipping policy
5.2 Risk of Loss
All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.
6. Returns and Refunds
Please refer to our Return and Refund Policy at Refund policy – Kitchen Elevé for information on returns, exchanges, and refunds.
7. Intellectual Property Rights
7.1 Ownership
All content on the Website, including text, graphics, logos, images, and software, is the property of Kitchen Elevè or its content suppliers and is protected by intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.
7.3 Restrictions
You agree not to:
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission.
Use any meta tags or other hidden text using our name or trademarks without our express written consent.
8. User Content
8.1 Submissions
If you submit or post any content ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content.
8.2 Prohibited Content
You agree not to submit any User Content that:
Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy.
Infringes on any intellectual property or other proprietary rights of any party.
9. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
Violating Laws and Rights: Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
Disruption: Interfere with or disrupt the Services or servers or networks connected to the Services.
Unauthorized Access: Attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.
10. Disclaimers and Warranties
10.1 "AS IS" Basis
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Services.
10.2 No Warranty
We do not warrant that:
The Services will meet your specific requirements.
The Services will be uninterrupted, timely, secure, or error-free.
The results obtained from the use of the Services will be accurate or reliable.
11. Limitation of Liability
In no event shall Kitchen Elevè, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Your use or inability to use the Services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Kitchen Elevè and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
Your use of and access to the Services.
Your violation of any of these Terms.
Your violation of any third-party right, including intellectual property or privacy rights.
13. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of United States, California, without regard to its conflict of law provisions.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically.
16. Miscellaneous
17.1 Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in effect.
17.2 Entire Agreement
These Terms constitute the entire agreement between us regarding our Services and supersede any prior agreements.
17.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
18. Contact Information
If you have any questions about these Terms, please contact us:
Company Name: Kitchen Elevè
Address: 101 S Topanga Canyon Rd, P.O. Box 325, Topanga, CA 90290
Email: Support@kitcheneleve.com
Phone: 424-237-1515
Kitchen Elevè
Address: 101 S Topanga Canyon Rd, P.O. Box 325, Topanga, CA 90290
Billing Terms and Conditions
Effective Date: 06/27/2025
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Kitchen Elevè and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing
Prices: All prices for products and services are listed in U.S. Dollars and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.
2.2 Payment Methods
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, etc.
Electronic Funds Transfer (EFT)/ACH Payments
PayPal
2.3 Payment Due Date
One-Time Purchases: Payment is due at the time of checkout
3. Late Payments
3.1 Interest on Late Payments
Late Fee: If payment is not received by the due date, a late payment interest of 1.5% per month or the maximum allowed by law whichever is greater will be charged on the outstanding balance.
3.2 Suspension of Services
Service Suspension: We reserve the right to suspend or terminate services if payment is not received within 10 days after the due date.
Reinstatement: Services will be reinstated upon full payment of outstanding amounts, including any late fees.
4. Disputed Charges
Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 15 days of the invoice date.
Contact Information: Disputes should be sent to support@kitcheneleve.com and include the invoice number and details of the dispute.
Resolution: We will investigate and resolve billing disputes promptly.
5. Refunds and Credits
Policy Reference: Refunds or credits are provided in accordance with our Refund Policy at kitcheneleve.com/refund.
Processing Time: Any approved refunds will be processed to the original payment method within 14 days.
6. Taxes
Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.
Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.
7. Billing Errors
Corrections: If we discover a billing error, we will correct it promptly.
Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.
Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.
8. Payment Security
Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: We use Shopify Payments to process payments and do not store your credit card information on our servers.
SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.
9. Changes to Billing Terms
Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
Notification of Changes: Changes will become effective upon posting the updated Terms on our website at kitcheneleve.com.
Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.
10. Limitation of Liability
No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 3 months preceding the event giving rise to the liability.
11. Governing Law
Jurisdiction: These Terms are governed by the laws of California, United States, without regard to its conflict of law principles.
Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in California, United States.
12. Contact Information
For any questions or concerns regarding billing, please contact us:
Company Name: Kitchen Elevè
Address: 101 S Topanga Canyon Rd, P.O. Box 325, Topanga, CA 90290
Email: Support@kitcheneleve.com
Phone: 424-237-1515
Website: KitchenEleve.com
13. Entire Agreement
These Billing Terms and Conditions, along with our Terms of Service] at kitcheneleve.com/termsofservice and Privacy Policy at kitcheneleve.com/privacypolicy, constitute the entire agreement between you and Kitchen Elevè regarding billing matters and supersede all prior agreements.
Acknowledgment
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.
This website is operated by Kitchen Elevè, a registered DBA of U&A Holdings